Cybo Advanced Field EngineCyboweb Technologies · Documentation · v1.0.2

Troubleshooting

Problem Check
A merge tag shows nothing The field name (case matters), that the form is on a page with the value, and that the page is published. See When a merge tag stays empty
CAFE fields are missing in the merge tag menu Only fields of groups for posts and Settings Pages are listed; the menu only shows for people who can edit forms
Choices from CAFE does not appear The field type: only Drop Down, Multi Select, Radio Buttons and Checkboxes
The form shows its own choices CAFE had no choices: a Collection without items. In the editor or Preview: the form is not placed on any page yet (needed for page Collections)
The editor still shows the old choices after changing Choices from CAFE Save the form and reload the editor
There is no CAFE item under Form Settings Gravity Forms 2.9 or newer is needed
The feed saved nothing The entry notes. They say which value was invalid, or that there was no user or post
"The form was not sent by a logged-in user" The feed saves to the user's profile; require login in the form's Restrictions
"This entry has no post" The feed saves to the Post fields' post, but the form has no Post fields; save to a new post instead
A field is missing in the feed list Only top-level fields of groups for posts and users are offered, of the types in How answers become CAFE values
"An uploaded file is not in the uploads folder" The upload path was moved (for example with the gform_upload_path filter) outside wp-content/uploads. Keep Gravity Forms uploads inside the uploads folder
"The file type of ... is not allowed" WordPress does not allow that file type, or the file's content does not match its extension
An image was not saved in an Image field The upload was not an image, or not one of the CAFE field's allowed types